Zásady vrácení peněz

Your satisfaction is our top priority at Allurneed. If you are not completely satisfied with your purchase, we offer a flexible return policy:

Return Period: The customer has the right to return or exchange products within 15 days from the date of purchase.

Return Conditions:

• The product must be in its original condition and unused.

• The product must be in its original packaging with all accessories and tags included.

• The original purchase receipt must be attached.

Refund Mechanism: After we receive and inspect the returned product to ensure it meets the conditions, the amount will be refunded to the original payment method used for the purchase. The bank refund process may take several business days to appear in your account.

Damaged or Defective Products: If you receive a damaged product or one with a manufacturing defect, please contact us immediately for a free replacement or a full refund.